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Privacy Policy

Last updated 10-Dec-2024

Our company information

Privacy Policy

This Privacy Policy describes the policy of Dak Hannes, Gemeentestraat 95, 3210 Linden, Belgium, email:  info@dakhannes.be , phone: 0474 80 62 36 on the collection, use and disclosure of your information we collect when you use our website ( https://dakhan nes.be ) (the “Service”). By accessing or using the Website, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Website.



We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Website. The revised policy will be effective 180 days following the posting of the revised policy on the Service and your continued access to or use of the Service after that time shall constitute your acceptance of the revised Privacy Policy. We therefore encourage you to periodically review this page.



By checking the box stating: “I confirm that I have read and understood the Privacy Policy in full and that I agree with it without reservation. I consent to the processing of my personal data as described in this Privacy Policy”, you indicate that you have indeed read the Privacy Policy and agree with it. You confirm that you understand for what purposes your personal data is processed. You also agree that your continued use is considered as continued consent. You can withdraw your consent at any time by sending an e-mail to info@dakhannes.be or by contacting us via the contact form.

What information do we collect from you?

When you fill out the contact form on our website, we collect and process the following personal information about you:

  • Full name
  • Company name
  • Phone number
  • Email address
  • Message

The purpose of collecting this data is to answer your message/question as best as possible. This data is only collected if you agree to our privacy policy and give permission by sending the form.

Why do we collect this data?

We use the information we collect about you for the following purposes:

  • Marketing
  • Support

Our top priority is the security of customer data, and as such we may only process minimal user data, only as much as is absolutely necessary to maintain the website. The information collected automatically is used only to identify possible cases of abuse and to establish statistical information about the use of the website. This statistical information is not aggregated in any way that would identify a particular user of the system.



You can visit the website without telling us who you are or revealing any information that would allow someone to identify you as a specific, identifiable individual. However, if you wish to use some of the features of the website, or if you wish to receive our newsletter or provide other details by filling out a form, you may provide us with personal information such as your email address, first name, last name, city. of residence, organization, telephone number. You can choose not to provide personal information, but then you may not be able to take advantage of some of the features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure about what information is mandatory can contact us at info@dakhannes.be .



If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and then only for the purpose or purposes for which consent was granted, unless we are required to do otherwise by law.

How we share your information

We will not pass on your personal information to third parties without asking your permission, except in limited circumstances as described below:

  • Analytics
  • Collection and processing of data

We require these third parties to use the personal data we pass on to them only for the purpose for which it was passed on and not to keep it for longer than is necessary to achieve the stated purpose.

We may also disclose your personal information: to comply with applicable laws, regulations, court orders, or other legal process; to enforce your agreements with us, including this Privacy Policy; or to respond to claims that your use of the Service violates the rights of third parties. If the Service or our business is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

Storage of your data

We will retain your personal information with us for 90 days to 7 years after user accounts are no longer active or for as long as we need it to fulfill the purposes for which it was collected as set out in this Privacy Policy.

We may need to retain certain information for longer periods, such as for record keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, fraud prevention, etc. Remaining anonymous information and aggregated information, which does not (directly or indirectly) identify you, may be stored indefinitely.

Securing your data

The security of your information is important to us and we will take reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, due to the inherent risks, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Your rights

If you are a visitor in Europe, you have the following rights with respect to your personal data:

The right to be informed: You have the right to know who is processing your personal data (the controller) and why. You may know how long your data is stored, whether it is shared with others, and what your rights are with regard to your data.

The right of access: You can request which personal data the website stores about you. You can request a copy of your data for this.

The right to rectification: If your data is incorrect or incomplete, you have the right to have it rectified.

The right to erasure: In some cases, you have the right to have your personal data deleted. This applies, for example, if your data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent to the processing.

The right to restrict processing: In certain situations, you can have the processing of your personal data restricted. This means that the website may temporarily not process your data. You can exercise this right, for example, if you dispute whether your data is correct, or if you have objected to the processing.

The right to data portability: Have you provided the website with personal data? Then you have the right to receive that data in a structured, common and machine-readable form. You may then pass this data on to another party. This right only applies if the processing is based on your consent or on an agreement with you, and if the processing takes place via automated means.

The right to object: You have the right to object to the processing of your personal data. This can be done, for example, if your data is used for direct marketing, or for scientific or historical research. In some cases, the website may continue to process your data despite your objection.

Rights relating to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling. This does not apply if the decision is necessary for the performance of a contract between you and the website, or if the decision is authorised by law and provides suitable safeguards to protect your rights and freedoms.

Depending on the applicable law, you may have the right to access and correct or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal data to another entity,

withdraw the consent you have given us for the processing of your data, the right to lodge a complaint with a legal authority and other rights that may be relevant under applicable law. To exercise these rights, you can write to us at  info@dakhannes.be . We will respond to your request in accordance with applicable law.

Please note that if you do not consent to us collecting or processing the required personal data or if you withdraw consent to us processing the same data for the required purposes, you may not be able to access or use the services for which your data was requested.

Cookies

More information about how we use these and your choices regarding these tracking technologies can be found in our  Cookie Policy.

Complaints/Data Protection Officer

If you have any questions or concerns about the processing of your information held by us, you can email our complaints officer at Dak Hannes, Gemeentestraat 95, 3210 Linden, Belgium, email:  info@dakhannes.be . We will address your concerns in accordance with applicable law.

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